Frequently Asked Questions
Find answers to common questions about using Aqaratana platform.
For Buyers & Renters
How do I search for properties?
Use our advanced search feature to filter properties by location, price, type, size, and amenities. You can also browse by popular areas or property types.
Are all listings verified?
Yes, we verify all property listings to ensure accuracy and authenticity. Verified listings display a verification badge.
How can I contact a property owner or agent?
Click on any property listing to view contact details. You can call, email, or send a message directly through the platform.
Is it free to browse properties?
Yes, browsing and searching for properties is completely free for all users.
For Sellers & Landlords
How do I list my property?
Sign up for an account, navigate to your dashboard, and click "Add Property". Fill in the required details, upload photos, and submit for review.
How long does it take to approve a listing?
Most listings are reviewed and approved within 24-48 hours. You'll receive a notification once your listing is live.
What are the listing fees?
We offer both free and premium listing packages. Premium listings get better visibility and additional features. Check our pricing page for details.
Can I edit my listing after it's published?
Yes, you can edit your listing anytime from your dashboard. Changes may require re-approval if significant.
For Agents & Agencies
How do I register as an agent?
Complete our agent registration process with your license information. Once verified, you'll have access to agent-specific features.
Can I manage multiple properties?
Yes, our platform is designed for agents to manage unlimited property listings efficiently.
Are there monthly fees?
We offer flexible subscription plans for agents and agencies. Contact us for custom pricing based on your needs.
Technical Questions
How do I reset my password?
Click "Forgot Password" on the login page, enter your email, and follow the instructions sent to your inbox.
Is my data secure?
Yes, we use industry-standard encryption and security measures to protect your personal information and data.
Which browsers are supported?
Aqaratana works best on the latest versions of Chrome, Firefox, Safari, and Edge.
Still have questions? Contact our support team at support@aqaratana.com